![]() ![]() It is not the initial cost of the app, but the lifetime user experience and that includes support, this forum as well as licence costs. I am surprised that having mentioned this in a post, I am now getting direct emails from a commercial account manager at Clarivate to ask about discounted Endnote Licences “for my team” Please tell Branislav K that it will depend on how Clarivate handles the comments and users in this forum. I am at the moment being asked to sort out the IT and organization for multiple groups who will need something like Clarivate. I am not going to pay for V21 to fix problems Clarivate have caused. Having paid to get to V20 (having done multiple paid upgrades from V8) I would want the problems caused by V20 to be fixed in V20. In one program I have, you have 4 different sets of mapping as standard. In other software, they usually let you have multiple key mapping so that you can still use the old way. Then there are the changes to the UI that disrupt the many users (the way the records are fixed and not as easy to use) but also the features and key combinations that were removed. Obviously there is the restart after close down. Rather than me, as a light user, list my top three, you would be better looking at the forum to see the list of problems with 20.5 and the list of dislikes on the V20 UI from the more intensive users than I. I have been very busy and EndNote is not a tool I use daily. If you have a few moments, however, I’d be very interested to hear what you see as the top 3 issues with EndNote 20 that we have yet to address as of 20.5, to help us prioritize any additional work ![]()
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